If you’re not quite sure which size is right for you, refer to our size guides. They’re located underneath the available sizes for each of our products.

We completely get it, we change our minds too! You can cancel your order by reaching out to our customer service team via this contact form.

Please be sure to include your order number and reason for cancelling.

Orders are typically processed within 3-5 business days. Shipping times vary based on destination and shipping method. Quaker Marine Supply offers free ground shipping on all U.S. orders of $200+ via UPS. Should you need your order sooner, shipping rates for faster services are calculated at checkout. Please make sure all shipping and billing information is correct to avoid unnecessary delays.

We’ve partnered with Route—a package protection and tracking solution—to give our customers the best possible delivery experience. Route provides low-cost shipping protection to protect your package in the event that it gets lost, stolen, or damaged while in transit.

By declining package protection, Quaker Marine Supply is not responsible for any lost, damaged, or stolen items.

If you purchased Route package insurance and experienced an issue with your order, please file a claim with Route’s team here or download the Route app, available on Android and Apple app stores.

International (non-US) customers are responsible for payment of any associated fees, customs, duties, and taxes. 

Unfortunately, taxes associated with shipment from, for example, the US to the UK can be quite substantial, so we urge you to take this into consideration before placing an international order. 

International shipments outside the US are final sale and ineligible for returns and exchanges.

All prices are listed in USD. We recommend international customers check the current exchange rate to get the best idea of what they will be charged.

To return or exchange an item please follow the directions below:

1. Go to our Quaker Marine Return Center to begin the return process. Please enter your order number and zip code associated with your order and click "Start Your Return". Once you have accessed the Return Center, please select the item(s) you wish to return along with the corresponding reason(s) for the return. A refund estimate will then be provided to you.
2. Once you have verified the items for return, you will be able to print out your USPS return label. All return orders will be shipped through USPS First Class Mail. Before packing up your return, please ensure all original tags are attached. Please print your return label and affix to your parcel to be dropped off at your nearest USPS location. Please note a small processing fee will be deducted from your original purchase amount.  
3. A refund will be issued once your return has been received and accepted back into our inventory. Please allow 1-2 business days to receive confirmation of the acceptance of your return. At that time your refund will be initiated to your account. Please note that all original shipment fees – if any – are non-refundable. We kindly ask that you allow an additional 5-7 business days for your refund to post to your account.

International shipments outside the US are final sale and ineligible for returns and exchanges.