Privacy Policy

Thank you for visiting www.quakermarine.com, the “Site.” Quaker Marine Supply, LLC (“Quaker Marine Supply”, “Quaker Marine”, “QMS”, “we”, “our”, “us”) respect the privacy rights of its online visitors (“you”, “your”, “yours”) and recognize the importance of protecting the information collected about them.

This Privacy Policy addresses the use and disclosure of personal information we collect from you. By visiting this Site, or providing your information to us, you are accepting the practices described in this Privacy Policy. Please exit this Site immediately if you do not accept this Privacy Policy or are accessing this Site in a country or other territory where use of this Site is not permitted.

Use and Collection of Information

Quaker Marine collects and stores information from visitors to this Site, including those who register their information or who use the online store. For example, when you place an order, we collect and store some or all of the following information that you provide: name, billing address, shipping address, email address, telephone number, credit card number and expiration date. This information is used to provide the products and services that you have ordered or requested, to process and ship orders, to send order and shipping confirmations and to provide customer service. This information also may be used for our own marketing and internal business purposes, and to contact you about sales, special offers and new site features, unless you have opted not to receive promotional communications in connection with this Site. To serve you better, we may combine information you give us with other information, which is publicly available. 

We may collect and store certain other information automatically whenever you interact with this Site. For example, we may collect your IP address, browser information and reference site domain name every time you visit this Site. We also may collect information regarding customer traffic patterns and site usage. This information is used to analyze and improve this Site and to provide our customers with a fulfilling shopping experience. 

Also, like many Sites, we use "cookies", which are files stored on your computer's hard drive by your browser. We use cookies to ascertain which web pages are visited and how often, to make our Site more user friendly, and to give you a better experience when you return to the Site. Most browsers accept cookies automatically but allow you to disable them. We recommend that you leave cookies "turned on" so that we can offer you a better shopping experience on this Site.

California Rights

Quaker Marine collects various types of personal information about you as described in this privacy policy. Under California law, customers of Quaker Marine who are residents of California may request certain information about our disclosure of personal information during the prior calendar year to third parties for their direct marketing purposes. To make such a request, please contact us via email at help@quakermarine.com, or write to us at the following address: 

Quaker Marine Supply
236-250 Greenpoint Avenue, Building 6, Floor 3
Brooklyn, New York, 11222
USA

Children

This Site is not intended or directed to anyone under the age of 13. We do not sell or ship any items ordered through this Site directly to anyone who we know to be under the age of 13, nor do we collect any personal information from anyone who we know to be under the age of 13. If you are under the age of 13, you should use this Site only with the involvement of a parent or guardian and should not submit any personal information to us.

Sharing of Information

We share your personal information for the purposes described below:

We share personal information with third party marketing partners for commercial purposes.

We may engage third parties to perform services in connection with the operation of our business. Examples of these services include payment processing and authorization, fraud protection and credit risk reduction, product customization, order fulfillment and shipping, marketing and promotional material distribution, Site evaluation, data analysis and, where applicable, data cleansing. We provide personal information to these third parties, but we authorize them to use this information only in connection with the services they perform.

In the unlikely event of a sale of some or all of our business, Quaker Marine may disclose your personal information to a purchaser that agrees to abide by the terms and conditions of this Privacy Policy. 

You should also be aware that we may disclose specific information about you if required to do so by law, governmental request, process or court order or based on our good faith belief that it is necessary to conform or comply with such law, request or court order or to protect the users of our Sites or the public.

We use third parties to improve our ability to identify visitors to our website. As part of this service, we may make available identifiers to these third parties including our visitors’ IP addresses, cookies, and hashed versions of email addresses captured from your visit. We, and third parties, use this data to obtain more information about our visitors and reach out to them through other channels, such as email and/or direct mail. You have the right to opt-out of this activity. To opt-out, please email support@quakermarine.com.

Personal Information we collect from other sources

We may collection personal information about you from other sources such as:

      • Other companies when we offer joint promotions and marketing campaigns
      • Other customers who provide information about you, mostly when sending a gift or utilizing our refer-a-friend rewards program
      • Advertising networks and cooperatives, demographic companies, analytics companies, data hygiene and append companies and market research companies

Security

The security of your information is very important to us and will only collect personally identifiable information to the extent deemed reasonably necessary to serve you in view of our legitimate business purposes as set out above. 

While we implement these and other security measures on our sites, please note that 100% security is not always possible. 

Because we are a global company, the data that we collect from you may be transferred to, and stored at, a destination outside the U.S. Data we collect may also be processed by staff operating outside the U.S. who work for us or for one of our suppliers or service providers. Such staff may be engaged in, among other things, the fulfillment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take reasonable steps to ensure that your data is treated securely and in accordance with this Privacy Policy.

Errors, Inaccuracies, and Omissions

We make every effort to present the most recent, accurate, and reliable information on the Services at all times. However, occasionally there may be information on the Services that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, and availability. Any errors are wholly unintentional and we reserve the right to amend errors or to update product information at any time without prior notice. In the event a product is listed at an incorrect price due to photographical error, typographical error or any other error in pricing information, we reserve the right to refuse or cancel any orders placed for any Product listed at the incorrect price.

Privacy Policy Updates

We may update this Privacy Policy from time to time. Whenever we make a change, we will post the updated policy at this Site and we encourage you to check our policy periodically.

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at the address below.

You may opt-out of third party sharing by emailing us at Privacy Compliance Officer at help@quakermarine.com or by mail at the address below.

If you have any questions or concerns regarding this Privacy Policy, please contact us via email at help@quakermarine.com, or write to us at the following address:

Quaker Marine Supply
236-250 Greenpoint Avenue, Building 6, Floor 3
Brooklyn, New York, 11222
USA